We welcome your feedback whether it’s a compliment, suggestion or a complaint. If you’re ever unhappy about something we’ve done or we have not done then please give us the opportunity to put things right.
You first stop for resolving issues is at store level by talking to the MyTech technician in store or the individual operator in the MyTech store. If this does not resolve the issue in a satisfactory manner then the best way to provide your feedback is using the online form provided here with all the information needed to resolve or address the matter in a prompt manner and it also helps us to track and manage your feedback and resolve issues appropriately. For us to efficiently work on your request, please kindly avoid calling the head office or individuals as it only creates duplicate requests and cause further delays.
All the information required below can be found on your invoice or service order provided to you at the store.